The Doctors Mt Roskill

Welcome to our practice 

We are a general practice aiming to provide quality healthcare for all patients, with an emphasis on health education and preventative medicine.

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins.You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to isolate for 10 days. If you have concerns or if your symptoms are worsening, call us on 09 626 7750 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Many consults are virtual (phone or video), with some in person. Phone 09 626 7750 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification

Enrol Here Online

After the enrolment form please complete an online medical questionnaire before your first visit:

Adult Medical Form   Child (>16) Medical Form

Paper Enrolment

For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to admin@mr.thedoctors.co.nz including a copy of your suitable identification

Are you registered for the online portal?

When you’re enrolled with us you can register for our patient portal, called ConnectMed. Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 09-575 7045 or email us: info@sh.thedoctors.co.nz to start your registration

Our Services

Minor Accident Care

Why wait for hours at an Accident and Medical Centre or an Emergency Department? We are happy to treat most minor accidents such as strains and sprains, cuts needing stitches, palm spikes and fish hooks needing removal.

Liquid Nitrogen

Many skin spots such as warts, skin tags, cosmetic blemishes, sun-damaged skin and early skin cancers can be treated using Liquid Nitrogen to freeze the lesion. One treatment may be all that is needed but often further applications are needed.

 

A doctors appointment prior to treatment is required and a nurse fee and liquid nitrogen fee applies each application.  

 

Under 14 years $10 and over 14 years $15 per application.

Minor Surgery

We are able to do small operations under local anaesthetic to remove skin cancers and other skin problems such as unwanted moles, skin tags, cysts and warts.

Repeat Prescriptions

We can provide Repeat Prescriptions for known conditions when this is agreed by your doctor. Stable conditions still require a check with your doctor at regular intervals, usually every three or six months. Please be organised and don’t do this at the last minute. Remember that you may be asked to come in for a check.

We are happy to send to your preferred pharmacy. You can request via phone, fax, or email.

Lab Tests

If you need a lab test, the nearest lab is at the Mt Roskill Collection Centre - 223 Stoddard Road. Other sites can be found here.

Most results come back to your doctor within 48 hours. Your doctor or nurse will contact you with important results and you may be asked to see the doctor again.

Contraception and Sexual Health

This is an important part of your healthcare and we are here to provide advice and manage contraception and regular sexual health checks.

Cervical Smears (Smear Tests)

All women who have ever been sexually active should have regular cervical smear tests every three years between the ages of 20 and 70 whether they have had the HPV vaccine or not. This test detects abnormal cells which, if left untreated, could become cervical cancer.  

Enrolled women can have cervical smears with a nurse for free.  Please ring us to arrange this free appointment.

IUCD Insertion

Our GPs are able to insert an Intrauterine Contraceptive Device (IUCD) if chosen to prevent pregnancy. The Mirena brand of IUCD is often used to reduce heavy bleeding during periods. Please see your doctor to discuss and plan this procedure.

Immunisations

Our doctors and nurses are here discuss and help provide immunisations. We fully support immunisations to prevent illness. Immunisation has led to the decline of many lethal diseases including, most recently, meningococcal B meningitis. You can consider a number of other vaccinations such as Pneumococcal vaccination or Shingles vaccination. Risks associated with immunisation are very rare. You may view immunisation schedules here.

ECG

An ECG is a recording of your heart’s electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. Your doctor will interpret your ECG and advise whether more tests are needed for your heart.  The cost of an ECG is $53.

Spirometry

Spirometry is a tool that measures how effectively your lungs are working. We can use this to assess lung conditions such as asthma, COPD (chronic bronchitis) and smoking damage.

Travel Health Services and Immunisations

Before travelling, you need to think about your medical needs and consider vaccinations to prevent illness. Please phone reception to book your travel consult. 

Standard Hours

Monday - Friday 8am - 5pm 
Closed weekends and public holidays

After Hours

Auckland Hospital and Starship Children's Hospital Emergency Dept are located at 2 Park Road, Grafton, Auckland 1023. They are open 24/7 for emergency health care.

If you have a medical emergency, call 111 

Patient Fees

Enrolled Patient Fees - Doctor

Age Standard CSC
0-13 years FREE FREE
14-17 years $38.00 $13.00
18-24 years $43.00 $19.50
25+ years $43.00 $19.50

Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied.  If your consult exceeds 15 mins you could incur additional costs.

None attendance at a booked appointment will incur a DNA fee of $10 for CSC holders or $20 for non CSC holders.

EFTPOS and credit card facilities are available (surcharge for all visa and paywave).

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

Enrolled Patient Fees - Nurse

Age Standard CSC
0-13 years $15.00 $13.00
14-17 years $15.00 $13.00
18-24 years $30.00 $20.00
25+ years $30.00 $20.00

Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied.  If your consult exceeds 15 mins you could incur additional costs.

EFTPOS and credit card facilities are available.
 

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

Casual Patient Fees - Doctor

Age Standard CSC
0-6 years $20.00 $15.00
7-13 years $60.00 $40.00
14-17 years $70.00 $50.00
18+ years $78.00 $55.00

Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied.  If your consult exceeds 15 mins you could incur additional costs.

EFTPOS and credit card facilities are available.

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

Casual Patient Fees - Nurse

Age Standard CSC
0-6 years $50.00 $40.00
7-13 years $50.00 $40.00
14-17 years $50.00 $45.00
18+ years $50.00 $45.00

Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied.  If your consult exceeds 15 mins you could incur additional costs.

EFTPOS and credit card facilities are available.

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

ACC Enrolled Patient Fees

Age Standard CSC
0-5 years FREE FREE
6-13 years FREE FREE
14-17 years $22.00 $19.50
18+ years $25.00 $19.50

Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied.  If your consult exceeds 15 mins you could incur additional costs.

EFTPOS and credit card facilities are available (surcharge fees will apply for credit card or paywave).

There are follow up charges for ACC consultations - these are not free. 

None attendance at a booked appointment will incur a DNA fee of $10.

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

ACC Casual Patient Fees

Age Standard CSC
0-5 years $30.00 FREE
6-13 years $30.00 $19.50
14-17 years $30.00 $19.50
18+ years $35.00 $19.50

We request that you pay your fees at the time of the consultation. EFTPOS and credit card facilities are available.
PLEASE NOTE: If your consult exceeds 15 mins you could incur additional costs. There are follow up charges for ACC consultations - these are not free 

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

Other Charges

Other Standard CSC
Repeat prescriptions $25.00 $17.00
International patients $110.00 N/A
Dressing charges Nurse Plus Dressings  
Referral <14 yrs $15, over 18 years $20  
Forms filled in <14 yrs $15, over 18 years $20  

Please note:  All fees must be paid prior to the service or a late payment fee of $10 will automatically be applied.  

EFTPOS and credit card facilities are available.

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  
  • Dr Mahlaqa Husain

    Dr Mahlaqa Husain

    MBBS, FRNZCGP, DipPaed, PGCertWHlth

    Dr Husain completed her medical training in Bangladesh. She has called New Zealand home since the 1990s and has raised her daughter as a single mother living in Nelson, Dunedin and Auckland. She has been a practising physician for over 30 years, and nearly 20 years as a GP in Auckland. She has inspired her daughter, who is a Paediatric Fellow in Starship. 

    Dr Husain has always worked with great passion and dedication in diverse communities, and remains humbled by her strong patient following. She has a special interest in preventative medicine, chronic care management, women's and children's health. 

    Dr Husain is a panel physician for Immigration New Zealand. She is fluent in four languages: English, Hindi, Urdu and Bengali. 

Latest News

February Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

Your Feedback

<span id="Contact-Us">Your Feedback</span>
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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online form direct to your medical centre

    2.  Or email our Clinical Advisory Team

    • If your feedback is of a sensitive nature or involves medical centre management*, please contact Green Cross Health directly by emailing feedback.medical@greencrosshealth.co.nz directly. You will receive an acknowledgement within 5 working days. 
    •  
    • *Please note, once we have contacted you, we will ask for your permission to share information with centre management to resolve your complaint and improve our services.

    3.  Or for more information and other ways to give feedback, you can also contact:

General Enquiry (Please do not send clinical queries via this form. You will need to book an appointment via the online portal or phone reception to book)

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