The Doctors Motueka

The Doctors Motueka Medical Centre

 

Welcome to The Doctors Motueka

Our caring medical team are committed to providing the best healthcare to you and your family. We provide general and specialist care for all children, women and men, as well as minor surgery, immunisations, healthy lifestyle advice, asthma support, flu clinics, diabetes clinics and support, wound clinics, and much more. View a full list of our services, or call us today to find out how we can help you. 

Centrally located in Motueka, our medical centre includes plenty of free parking, making your visit an easy one. 

We are dedicated to providing high quality healthcare to our community and are proudly Cornerstone Accredited. This is an annual accreditation, where we met more than 200 strict national standards set by the Royal New Zealand College of General Practitioners, ensuring that our care focusses on the best possible outcomes for our patients.

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 03 528 8358 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations

Request Covid Vaccine

Complete the online form, book through Book My Vaccine or phone us on 03 528 8358 for 5-11 year olds, standard vaccines and boosters.

Consults
Many consults are virtual (phone or video), with some in person. Phone 03 528 8358 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

Choice of appointments and how to book them

 
In Person 
 
Phone

Open for New Enrolments

<span id="Open-for-New-Enrolments">Open for New Enrolments</span>

Please complete the online enrolment form here. 

Please upload the following documents:

1. Two forms of ID ( photo ID or Birth Certificate or Drivers Licence) 

2. Proof of address 

Not enrolled but need an appointment? 

You can still get an appointment here even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled.

Online Patient Portal

The Doctors App is now live - download today!

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Great way to connect with us, your general practice team
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code Description automatically generated

  1. Select ‘create account’ and enter our special invite code: MOTU
  2. Enter your details – these must match what your practice holds on file

While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

 

Our Services

  • ACC treatment by a GP or practice nurse
  • Blood pressure checks
  • Preventative healthcare service
  • Child immunisations
  • CVD—Heart disease risk assessment
  • Emergency medical care
  • GP and nurse consultations
  • Smear tests
  • Health checks
  • Womens health checks
  • Health Coach
  • Health Improvement Practitioner

Chaperones and Support Persons

A chaperone may be offered or suggested by your doctor or nurse for certain examinations and procedures. You have the choice to decline or accept.

Would you like a Chaperone?

  • All patients are entitled to request one for any appointment or procedure
  • They are usually an approved medical professional
  • Let us know when you book or talk with reception when you arrive

Are you bringing a Support Person?

Let our reception know if you want someone to stay with you during your appointment. These are usually family members or friends.
Please speak to any staff member for more information about our chaperone / support person policy.

 

Hours

<span id="Hours-and-fees"></span>Hours

Standard Hours

Monday - Friday 8:30am – 5pm for booked GP appointments
Closed on weekends and public holidays

After Hours Care

If you have a medical emergency, call 111

As a rural practice we provide a limited after hours service.
Please call 03 528 8358 where your call will be answered by a registered nurse from HealthLine.
If you need to see a GP urgently and one is available the nurse will arrange this.

Patient Fees

Enrolled Patients - Doctor & Nurse Practitioners

Age Standard CSC
0  - 13 years FREE FREE
14 - 17 years $45.00 $13.00
18+ years $55.00 $19.50

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

Enrolled Patients - Nurses

Age Standard CSC
0  - 13 years FREE FREE
14 - 17 years $22.00 $13.00
18+ years $32.00 $19.50

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

Casual Patients - Doctor & Nurse Practitioners

Age Standard CSC
0  - 13 years $30.00 $30.00
14 - 17 years $70.00 $65.00
18+ years $90.00 $85.00
International Patients
(all ages)		 $165.00 N/A

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

All Patients - Doctor Consult - After Hours

Age Standard
0  - 13 years FREE
14 - 17 years $70.00
18+ years $90.00

Call out fee (in addition to consult fee)
0 - 13 years FREE, 14+ years $45.00

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

ACC Consult - Enrolled Patients - Standard Hours

Age Standard CSC
0  - 13 years FREE FREE
14 - 17 years $40.00 $13.00
18+ years $55.00 $19.50

Dressing charge: 0 - 13 years FREE, 14+ years $15.00

Prices effective from 1 July 2024

 

Read our Standard Payment Terms and Conditions here.

ACC Consult - Casual Patients - Standard Hours

Age Standard
0  - 13 years FREE
14 - 17 years $69.00
18+ years $89.00
International Patients
(all ages)		 $160.00

Dressing charge: 0 - 13 years FREE, 14+ years $15.00

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

All Patients - ACC Consult - After Hours

Age Standard CSC
0  - 13 years FREE FREE
14 - 17 years $65.00 $13.00
18+ years $85.00 $19.50
International Patients
(all ages)		 $160.00 N/A

Call out fee (in addition to consult fee)
0 - 13 years FREE, 14+ years $45.00

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

Prescriptions

Age Within 72hours Urgent / Same Day
0  - 13 years FREE FREE
14 - 17 years $20.00 $30.00
18+ years $20.00 $30.00

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

Procedures

  0-13
years		 14-17
years		 18+
years
ECG $45.00 $45.00 $45.00
Cervical Smear N/A N/A $35.00
Liquid Nitrogen (Per Lesion/Wart)
+ Consult Fee		 $25.00 $25.00 $25.00
Cognitive Test N/A N/A $45.00
Blood Pressure Check N/A $15.00 $15.00
Driver's Licence Medical N/A N/A $110.00
Minor Surgery 15mins $120.00 $120.00 $120.00
Minor Surgery 30mins $240.00 $240.00 $240.00
Minor Surgery 45mins $355.00 $355.00 $355.00
Minor Surgery 60mins $455.00 $455.00 $455.00
Off Work Cert N/A N/A $17.00
Steroid Injections (Kenecourt)
+ Consult Fee		 $75.00 $75.00 $75.00
Supervised RAT Travel Test $120.00 $120.00 $120.00
Catheter Change - GP 30min N/A $69.00 $69.00
Death Certificate $110.00 $110.00 $110.00
Twinrix (Hep A&B) $80.00 $80.00 $125.00
Hep A $87.00 $87.00 $130.00
Hep B N/A N/A $70.00
Meningitis - Menactra $170.00 $170.00 $170.00
Meningitis - Bexero N/A $180.00 $180.00
Polio N/A $135.00 $135.00
Pneumococcal 13 N/A $430.00 $430.00
Pneumococcal 23 N/A $120.00 $120.00
Hep A + Typhoid $290.00 $290.00 $290.00
Shingrix - 2 doses required N/A N/A $425.00

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  

  • Vicki Pye- Practice Care Assistant

    Vicki Pye- Practice Care Assistant

  • Marion Beuke- Practice Nurse

    Marion Beuke- Practice Nurse

  • Els Aalderink- Practice Nurse

    Els Aalderink- Practice Nurse

  • Sarah Picknell- Practice Nurse

    Sarah Picknell- Practice Nurse

  • Effie Drummond- Practice Nurse

    Effie Drummond- Practice Nurse

  • Courtney Jones- Practice Nurse

    Courtney Jones- Practice Nurse

  • Jen Cederman- Practice Nurse Lead

    Jen Cederman- Practice Nurse Lead

  • Diane Williams- Nurse Practitioner

    Diane Williams- Nurse Practitioner

  • Catherine Appleby - Nurse Practitioner

    Catherine Appleby - Nurse Practitioner

  • Kerry Lineham - Nurse Practitioner

    Kerry Lineham - Nurse Practitioner

  • Dr Heidi Mayer- Locum GP

    Dr Heidi Mayer- Locum GP

  • Dr Hannah Cummins- Clinical Lead

    Dr Hannah Cummins- Clinical Lead

Latest News

<span id="Latest-news"></span> Latest News

General Enquiries and Feedback

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  • We welcome your feedback and always strive to provide the best care and advice. Please let us know by completing the patient feedback and General Enquiries form below. 

    (Please do not send clinical queries via this form. To book an appointment or request a prescription please log in to the online portal or phone reception)

  • Important to know

    • Green Cross Health and The Doctors medical centres follow this feedback management process in accordance with guidelines set by the Health and Disability Commissioner
    • If your feedback is sensitive or involves medical centre management, please contact Green Cross Health by emailing feedback.medical@greencrosshealth.co.nz
    • You can ask for help and advice from The NZ Advocacy service. The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers and agencies.
    • If you have concerns you are welcome to contact the Health and Disability Commission (HDC) about our service. Anyone can use this service, including the person who received the care, a family member or friend of the person who received the care, or a health or disability service provider or concerned person.
    • If you feel your privacy has been breached involving your own or other people's personal information, you can complain to the Privacy Commission

     

03 528 8358

27 Wallace Street
Motueka 7120

reception@mo.thedoctors.co.nz

Open Monday to Friday 8:30am - 5pm
Closed weekends and public holidays

Holiday Hours
Open 23 Dec - 28 Dec
Closed 29 Dec
Reopen 30 Dec.

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