The Doctors Motueka

The Doctors Motueka Medical Centre

Exciting improvements are happening at our practice

 At The Doctors Motueka, we work with you and your family to provide the best general practice health care, advice and support you need. Some exciting refurbishments are underway that will improve and modernise our practice for our patients and the Motueka community. All normal patient care and appointments will continue while the refurbishment happens, thank you in advance for your patience.

We have a fantastic and caring medical team who are committed to helping you and your family. They provide general and specialist care including child, women's and men's health, minor surgery, support and clinics for diabetes, immunisations, wound clinic, healthy lifestyle, asthma, flu and many more. Talk with our reception team about how we can help you. We are centrally located in Motueka and have plenty of free parking. We are also proud to be Cornerstone Accredited.

 

South Island based patients only - please note that this practice is contributing to, and accessing healthcare information from HealthOne.

What is HealthOne?

HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne strictly adheres to the principles of the Privacy Act 2020, as well as the Rules set out in the Health Information Privacy Code 2020. Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information. To find out more about HealthOne please visit https://healthone.org.nz/. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.privacy@pegasus.health.nz 

ENROLMENTS OPEN. Please complete the online application or visit the practice.

  

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 03 528 8358 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations

Request Covid Vaccine

Complete the online form, book through Book My Vaccine or phone us on 03 528 8358 for 5-11 year olds, standard vaccines and boosters.

Consults
Many consults are virtual (phone or video), with some in person. Phone 03 528 8358 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

Choice of appointments and how to book them

 
In Person 
 
Phone

Enrol With Us

<span id="Enrol-With-Us">Enrol With Us</span>

Please complete the online enrolment form here. 

Please upload the following documents:

1. Two forms of ID ( photo ID or Birth Certificate or Drivers Licence) 

2. Proof of address 

Not enrolled but need an appointment? 

You can still get an appointment here even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled.

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Manage My Health (MMH). Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 03 528 8358 to start your registration

Here’s How to Complete Your Registration  and How to Use The Portal

Our Services

  • ACC treatment by a GP or practice nurse
  • Blood pressure checks
  • Preventative healthcare service
  • Child immunisations
  • CVD—Heart disease risk assessment
  • Emergency medical care
  • GP and nurse consultations
  • Smear tests
  • Health checks
  • Womens health checks
  • Health Coach
  • Health Improvement Practitioner

Chaperones and Support Persons

A chaperone may be offered or suggested by your doctor or nurse for certain examinations and procedures. You have the choice to decline or accept.

Would you like a Chaperone?

  • All patients are entitled to request one for any appointment or procedure
  • They are usually an approved medical professional
  • Let us know when you book or talk with reception when you arrive

Are you bringing a Support Person?

Let our reception know if you want someone to stay with you during your appointment. These are usually family members or friends.
Please speak to any staff member for more information about our chaperone / support person policy.

 

Hours

<span id="Hours-and-fees"></span>Hours

Standard Hours

Monday - Friday 8:30am – 5pm for booked GP appointments
Closed on weekends and public holidays

After Hours Care

If you have a medical emergency, call 111

As a rural practice we provide a limited after hours service.
Please call 03 528 8358 where your call will be answered by a registered nurse from HealthLine.
If you need to see a GP urgently and one is available the nurse will arrange this.

Patient Fees

Enrolled Patients - Doctor & Nurse Practitioners

Age Standard CSC
0  - 13 years FREE FREE
14 - 17 years $36.00 $13.00
18+ years $48.00 $19.50

Prices effective from 1 October 2023

Read our Standard Payment Terms and Conditions here.

Casual Patients - Doctor & Nurse Practitioners

Age Standard CSC
0  - 13 years $30.00 $30.00
14 - 17 years $65.00 $65.00
18+ years $85.00 $85.00
International Patients
(all ages)		 $155.00 N/A

Prices effective from 1 October 2023

Read our Standard Payment Terms and Conditions here.

ACC Consult - Enrolled Patients - Standard Hours

Age Standard CSC
0  - 13 years FREE FREE
14 - 17 years $20.00 $13.00
18+ years $35.00 $19.50

Dressing charge: 0 - 13 years FREE, 14+ years $10.00

Prices effective from 1 October 2023

 

Read our Standard Payment Terms and Conditions here.

ACC Consult - Casual Patients - Standard Hours

Age Standard
0  - 13 years FREE
14 - 17 years $65.00
18+ years $85.00
International Patients
(all ages)		 $155.00

Dressing charge: 0 - 13 years FREE, 14+ years $10.00

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

All Patients - Doctor Consult - After Hours

Age Standard
0  - 13 years FREE
14 - 17 years $65.00
18+ years $85.00

Call out fee (in addition to consult fee)
0 - 13 years FREE, 14+ years $45.00

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

All Patients - ACC Consult - After Hours

Age Standard CSC
0  - 13 years FREE FREE
14 - 17 years $65.00 $13.00
18+ years $85.00 $19.50
International Patients
(all ages)		 $155.00 N/A

Call out fee (in addition to consult fee)
0 - 13 years FREE, 14+ years $45.00

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

Prescriptions

Age Within 72hours Urgent / Same Day
0  - 13 years FREE FREE
14 - 17 years $14.00 $20.00
18+ years $15.00 $20.00

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

Procedures

  0-13
years		 14-17
years		 18+
years
ECG $40.00 $40.00 $40.00
Cervical Smear N/A N/A $25.00
Liquid Nitrogen (Per Lesion/Wart)
+ Consult Fee		 $17.00 $17.00 $27.00
Cognitive Test N/A N/A $45.00
Blood Pressure Check N/A $10.00 $10.00
Driver's Licence Medical N/A N/A $72.00
Minor Surgery 15mins $127.00 $127.00 $127.00
Minor Surgery 30mins $225.00 $225.00 $225.00
Minor Surgery 45mins $355.00 $355.00 $355.00
Minor Surgery 60mins $455.00 $455.00 $455.00
Off Work Cert N/A N/A $12.00
Steroid Injections (Kenecourt)
+ Consult Fee		 $28.00 $28.00 $28.00
Supervised RAT Travel Test $120.00 $120.00 $120.00
Catheter Change - GP 30min N/A $65.00 $65.00
Death Certificate $110.00 $110.00 $110.00
Twinrix (Hep A&B) $80.00 $80.00 $125.00
Hep A $87.00 $87.00 $130.00
Hep B N/A N/A $70.00
Meningitis - Menactra $170.00 $170.00 $170.00
Meningitis - Bexero N/A $180.00 $180.00
Polio N/A $135.00 $135.00
Pneumococcal 13 N/A $430.00 $430.00
Pneumococcal 23 N/A $120.00 $120.00
Hep A + Typhoid $290.00 $290.00 $290.00
Shingrix - 2 doses required N/A N/A $425.00

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free services and subsidised services (where patients pay a fee to cover some of the costs). We will always try to ensure all our patients benefit from any funded services that they are eligible for.

Providing health care services and running a medical centre comes at a cost, including wages, building costs and medical supplies. Some services and fees, while subsidised, are in place to cover these costs.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia as these countries have reciprocal agreements with New Zealand.

Ask our reception team if you think you may be entitled to a funded service for your visit.

Useful Information About Fees at The Doctors

General Practice Services

  • Payment is due at time of consultation. Non-payment on the day will incur a $10 late-payment fee.

  • All casual and non-enrolled patients are required to pay in full prior to their appointment.

  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.

  • Medical consumables will be charged separately.

  • Weekends, afterhours and public holidays will incur additional fees

  • Accounts that are unpaid may be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.

  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.

  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.

  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.

  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.

Urgent Care Services

  • Payment is required prior to your consultation. Fees may vary due to the time taken and materials used.

  • Medical consumables will be charged separately.

  • Weekends, afterhours and public holidays will incur additional fees.

  • Accounts that are unpaid may be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.

Enrolled Patients - Nurses

Age Standard CSC
0  - 13 years FREE FREE
14 - 17 years $20.00 $13.00
18+ years $35.00 $19.50

Prices effective from 1 October 2023

Read our Standard Payment Terms and Conditions here.

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  

  • Dr Jamel Sijanivandi

    Dr Jamel Sijanivandi

    .

  • Nurse Els Aalderink

    Nurse Els Aalderink

    .

  • Receptionist Vicki Pye

    Receptionist Vicki Pye

    .

  • Nurse Practitioner Kerry Lineham

    Nurse Practitioner Kerry Lineham

    .

  • Nurse Lead Jen Cederman

    Nurse Lead Jen Cederman

    .

  • Admin Joanne Dickson

    Admin Joanne Dickson

    .

  • Practice Care Assistant Philippa Paul

    Practice Care Assistant Philippa Paul

    .

  • Nurse Marion Beuke

    Nurse Marion Beuke

    .

  • Nurse Catherine Appleby

    Nurse Catherine Appleby

    .

  • Nurse Caroline Jones

    Nurse Caroline Jones

    .

  • Reception Lead Tracey Morgan

    Reception Lead Tracey Morgan

    UE, Telecome Technician Cert.

    Tracey is an experienced health care provider at The Doctors Motueka. Tracey has had a diverse career originally trained as an electronic technician then moving on to working as a gardener, on an orchard and as a volunteer at a hospice. Tracey enjoys staying fit, camping, biking and being outdoors. 

  • Receptionist Sue Tunney

    Receptionist Sue Tunney

    Sue has had years of experience in the medical industry previously working at College Hill Doctors, Palm Clinic Diagnostics Med Lab and Auckland Heart Group. Sue enjoys spending here spare time cooking, walking, spending time with family and is also a proud member of the camera club. 

  • Receptionist Sharon Binns

    Receptionist Sharon Binns

    Temuka High School Cert.

    Sharon is a trusted health care provider at The Doctors Motueka with 10 years of experience within the medical centre. Sharon has also had years of work experience as a nanny, home care, companion support (Lat Millinas) and previously spent 8 years at Mapua Health. In her spare time Sharon enjoys gardening, going biking, cooking and spending time with her family.  

Latest News

<span id="Latest-news"></span> Latest News

May Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

Your Feedback

<span id="Contact-Us">Your Feedback</span>
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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online form direct to your medical centre

    2.  Or email our Clinical Advisory Team

    • If your feedback is of a sensitive nature or involves medical centre management*, please contact Green Cross Health directly by emailing feedback.medical@greencrosshealth.co.nz directly. You will receive an acknowledgement within 5 working days. 
    •  
    • *Please note, once we have contacted you, we will ask for your permission to share information with centre management to resolve your complaint and improve our services.

    3.  Or for more information and other ways to give feedback, you can also contact:

General Enquiry (Please do not send clinical queries via this form. You will need to book an appointment via the online portal or phone reception to book)

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03 528 8358

27 Wallace Street
Motueka 7120

reception@mo.thedoctors.co.nz

Open Monday to Friday 8:30am - 5pm
Closed weekends and public holidays

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