Springvale Medical Centre

Welcome to our practice

Springvale Medical Centre is an established general practice of 40+ years and have recently become parties with Green Cross Health in April 2022. We will continue to provide the best service and care that we can. Next time you visit you’ll notice things don’t look very different and all the current staff are staying on. 
We have a friendly and supporting team of 3 GPs, 6 nurses and 3 receptionists and offer a range of services, providing high quality care for individuals and families. Our practice is located in a busy shopping hub beside Unichem pharmacy.

Springvale Medical Centre is cornerstone accredited with a primary focus in delivering equitable outcomes for our patients.

Enrolments are currently closed due to limited capacity. We will accept enrolments again as soon as we can. Thanks for your understanding.

We have partnered with Practice Plus as an extension of our service to improve access to our enrolled patients. Practice Plus is an after-hours virtual GP service, providing trusted medical care which allows you the flexibility of booking a same day appointment after-hours that suits you. The service is available weekdays 5pm – 10pm and weekends/public holidays 8am – 8pm. 

Ts&Cs apply, visit their website to learn more

Covid-19 Tests & Results
Click here for how we can help with getting a Covid-19 test.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Phone 06 344 5885 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

Enrolments are currently closed due to limited capacity. We will accept enrolments again as soon as we can.

Not enrolled but need an appointment? 

You can still get an appointment even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment.  Extra charges apply for casual appointments when you are not enrolled.

Our Services

Our Core Services

+ Childhood immunisations Referrals
B4 school checks Wellness assessments
Annual diabetes checks Travel vaccines
Driver's licence Scheduled vaccines
Wound dressings ECGs
Cervical smears Depo
Minor Surgery Liquid Nitrogen
Spirometry Biopsies
CVDs ACC

 

Standard Hours

Monday - Friday 8:30am – 5pm for booked GP appointments
Closed weekends and public holidays

After-Hours

If you need medical attention outside these hours please phone 06 348 1300 or go to Whanganui Accident & Medical, 100 Heads Rd, Gonville, Whanganui. They are open from Monday - Sunday 8am - 9pm including public holidays.

If you want a virtual appointment, you can book a video consult through Practice Plus - available weekdays 5pm - 10pm and weekends & public holidays
8am - 8pm.



If you have a medical emergency, call 111

Patient Fees

Enrolled Patient Fees - Doctor

Age Standard CSC
0-13 years FREE FREE
14-17 years $46.00 $13.00
18+ years $51.00 $19.50

Charges are for a standard 10-minute consultation, additional fees apply if more time is needed.
Please book a double appointment if you have lots to discuss.

Some services will incur additional fees e.g liquid nitrogen

Prices effective 1 July 2023

Read our Standard Payment Terms and Conditions here.

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

ACC Enrolled Patient Fees

Age Standard CSC
0-13 years FREE FREE
14-17 years $44.00 $13.00
18+ years $48.00 $19.50

Full payment is required at the time of your consultation, otherwise there will be an administration fee for consults not paid on the day.

Prices effective 1 July 2023

Read our Standard Payment Terms and Conditions here.

Prescriptions

Repeat Prescriptions Standard
(Non Urgent)
Same Day
(Urgent)
14-17 years $17.00 $22.00
18+ years $27.00 $32.00

CSC - Community Services Card. 

Prices effective 1 July 2023

Read our Standard Payment Terms and Conditions here.

Our Team

Mandeeps Manage  
  • Receptionist Angela

    Receptionist Angela

  • Receptionist Sharon

    Receptionist Sharon

  • Practice Manager Debbie

    Practice Manager Debbie

    Kia Ora - Haere Mai

    Ko Debbie toku ingoa.  I grew up in Auckland and studied Business and Management at Unitec.  From there I have been able to apply and develop my skills in primary care throughout the past 25 years.  I have lived in Whanganui for five years and admire the creativeness of arts and love of history and culture.  

    My interests are interior decorating and gardening which I find therapeutic.  

    Turn your face towards the sun, and the shadows will fall behind you 

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

  • Receptionist Lisa

    Receptionist Lisa

  • Dr Ruben Wesselius

    Dr Ruben Wesselius

    MBCHb MRCGP (Amsterdam)

    My name is Ruben Wesselius, and I moved with my wife and two boys from Amsterdam to Aotearoa in September 2023.  I received my medical degree (Msc.) in 2013 and, after  working as a resident at General Surgery and Urology for 5 years, I enrolled in General Practitioner Training at the VU Medical Centre in Amsterdam.  Since April 2021 I am registered as a General Practitioner.  My special interests are in skin lesions, small surgical procedures, intra-articular injections and placing IUDs.  

    When I am not working I love to discover this beautiful country with my family.  Next to that, I love to play tennis.

  • Nurse Raewyn

    Nurse Raewyn

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  • Nurse Dianne

    Nurse Dianne

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  • Nurse Lead Sue

    Nurse Lead Sue

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  • Dr Deon Hazelhurst

    Dr Deon Hazelhurst

    MB ChB 1992 Pretoria; FRNZCGP 2006

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  • Dr Johanita Engelbrecht

    Dr Johanita Engelbrecht

    MB ChB 1991 Orange Free State; FRNZCGP 2007

    I grew up on a dairy farm outside the town of Bethlehem in the beautiful province of the Orange Free State, South Africa.  My mountain is the Drakensberge.  My river is the Orange River.  

    I graduated from medical school "Kovsies" University of the Orange Free State in Bloemfontein, South Africa in 1991 and emigrated to New Zealand in 1994.

     

  • Nurse Monika

    Nurse Monika

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  • Dr John Cantillon

    Dr John Cantillon

    MB ChB 1983 Otago; FRNZCGP 1998

    Dr Cantillon trained in Dunedin then moved to Whanganui to raise his family. He has lived in the area now for over 30 years. 

Latest News

Please be reminded that Springvale Medical Centre will be closed - Monday 3rd June - Kings Birthday and Friday 28th June - Matariki

BOWEL SCREENING

May is national bowel screening awareness month.  Bowel screening is FREE for people aged between 60 - 74 years of age and 50 - 74 years of age for Maori and Pacific people.

Already 60 and haven't been sent a kit? discuss with your GP or advise the National Bowel Screening Programme by emailing info@bowelscreening.health.nz You will receive a response within 10 working days.

 

FLU VACCINES 2024

Are available from Tuesday 2nd April.  The 2024 flu vaccine is FREE for people aged 65 years and over, people who have long-term conditions like diabetes, asthma, or a heart condition (ages 6 months and older) and pregnant people.  

For those who are non-eligible there will be a charge of $38.00

 

DR CANTILLON ON LEAVE 

Dr Cantillon will be away from Monday 10th June and will return on Monday 17th June 2024

DR ENGELBRECHT ON LEAVE

Dr Engelbrecht will be away from Monday 6th May and will return on Thursday 30th May 2024

To ensure that your prescription requirements are met, please order your medications/s in advance through reception.  For continuity of care through this period of time, please contact reception to book an appointment with one of our other GPs.  Alternatively Practice Plus, our after-hours service will be available for phone consultations.

TEST RESULTS: We DO NOT contact patients with test results unless they are abnormal results.  If you would like to further discuss your results or, have any questions, please phone the surgery and ask to speak with a nurse

                                                                                                       

PHONE NURSE SERVICE 

  • For FREE health advice please contact Healthline 0800 611 116
  • For COVID 19 health advice and information please contact 0800 358 5453
  • Practice Plus is our primary after-hours service.  This is a virtual GP service.  To register visit practiceplus.nz - charges apply

Our phone nurse service is for brief advice only, or triage for an urgent appointment.

Please note - anything other than brief advice may incur a charge.

If our staff are informed that your call is an emergency, you will be advised to hang up and call 111

To book an appointment please speak with a receptionist.

To order a prescription please use "The Doctors App" or speak with a receptionist.

Test results - we DO NOT contact patients with test results unless they are abnormal results.

If leaving a message for the nurse please ensure your message is clear with your name, date of birth and brief description.

Your call will be prioritised by urgency, please be reassured you will be contacted in a timely manner.

We thank you for your continuous support.

 

 

 

 

Your Feedback

<span id="Contact-Us">Your Feedback</span>
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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online form direct to your medical centre

    2.  Or email our Clinical Advisory Team

    • If your feedback is of a sensitive nature or involves medical centre management*, please contact Green Cross Health directly by emailing feedback.medical@greencrosshealth.co.nz directly. You will receive an acknowledgement within 5 working days. 
    •  
    • *Please note, once we have contacted you, we will ask for your permission to share information with centre management to resolve your complaint and improve our services.

    3.  Or for more information and other ways to give feedback, you can also contact:

General Enquiry (Please do not send clinical queries via this form. You will need to book an appointment via the online portal or phone reception to book)

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