The Doctors Welcome Bay

The Doctors Welcome Bay Medical Centre

Welcome to our practice 

At The Doctors Welcome Bay, the health and wellbeing of our patients are the top priority for our team. Custom built medical facilities are designed to support the delivery of a full range of health services and the highest standards of health care, tailored to each individual patient. We are proud to deliver great general practice health care and advice to the Welcome Bay community.

Get your flu vaccine with us - if you're enrolled with us booking a flu vaccine is easy and best done through the patient portal – book now! Or you can request an appointment using our online form:

Request flu vaccine here

For more info read more here

Click here for more info on:

Covid-19 Tests & Results, Managing a Positive Result,
Covid-19 Vaccinations and Consults

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test - we are providing these through our drive-thru service. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 07 928 0962 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Many consults are virtual (phone or video), with some in person. Phone 07 928 0962 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please scan in and wear a mask at all times.

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

<span id="Enrol-With-Us">Enrol With Us</span>

We warmly welcome new patients.

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. By enrolling with us you accept our Terms of Trade and the online form will guide you and you will need to upload suitable identification:  

Enrol Here Online

After the enrolment form please complete an online medical questionnaire before your first visit:

Adult Medical Form   Child (>16) Medical Form

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online form. For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire, read and accept our Our Terms of Trade and email all files to [email protected] including a copy of your suitable identification: 

 

Not enrolled but need an appointment?

You can still get an appointment here even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled.

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Manage My Health (MMH). Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 07 928 0962 to start your registration

Here’s How to Complete Your Registration  and How to Use The Portal

Our Services

  • Medical consultations
  • Minor surgery
  • Skin cancer checks
  • Women’s and Men’s health
  • Immunisations
  • Travel health information and vaccines
  • Total family care
 

Hours

<span id="Hours-and-fees"></span>Hours

Standard Hours

Monday - Friday 8am – 5pm for booked GP appointments
Closed weekends and public holidays 

After Hours

For after hours medical care, please call our number 07 576 7912 for advice. 
Or for walk-in care outside our hours phone 07 572 6800 and go to The Doctors Bayfair 42 Girven Rd, Mt Maunganui, open Monday - Friday 8am - 5.30pm and Saturday - Sunday 8am - 12pm. Closed public holidays.

Accident & Healthcare, 19 Second Ave, Tauranga, is open until 9pm phone 07 577 0010

If you have a medical emergency, call 111 

Patient Fees

Enrolled Patient Fees - Doctor

Age Standard CSC
0-13 years FREE FREE
14-17 years $36.00 $13.00
18-24 years $45.50 $19.50
25-64 years $45.50 $19.50
65+ years $43.50 $19.50

Prescriptions:
0-13 no charge, for controlled drugs $10.00
14+ years $25 (standard patients) or $16.50 (CSC).

Please note that materials and additional procedures will incur extra charges

All accounts not paid on the day incur an additional $10 to the consultation fee.

Prices effective 15 July 2021

Enrolled Patient Fees - Nurse

Age Standard CSC
0-13 years FREE FREE
14-17 years $25.00 $12.00
18-24 years $25.00 $18.00
25-64 years $25.00 $18.00
65+ years $25.00 $18.00

Prescriptions:
0-13 no charge, for controlled drugs $10.00
14+ years $25 (standard patients) or $16.50 (CSC)

Please note that materials and additional procedures will incur extra charges

All accounts not paid on the day incur an additional $10 to the consultation fee.

Prices effective 15 July 2021

Casual Fees - Doctor Only

Age Standard CSC
0-13 years $40.00 -
14-17 years $40.00 -
18+ years $80.00 $65.00

Prescriptions:
0-13 no charge, for controlled drugs $10.00
14+ years $25 (standard patients) or $16.50 (CSC)

Please note that materials and additional procedures will incur extra charges

All accounts not paid on the day incur an additional $10 to the consultation fee.

Prices effective 15 July 2021

ACC Fees - Doctor Only

Enrolled

Age Standard CSC
0-13 years FREE FREE
14-17 years $28.00 $22.00
18+ years $39.00 $28.00

Casual

Age Standard CSC
0-13 years FREE FREE
14-17 years $38.00 $22.00
18+ years $49.00 $28.00

Prescriptions:
0-13 no charge, for controlled drugs $10.00
14+ years $25 (standard patients) or $16.50 (CSC)

Please note that materials and additional procedures will incur extra charges

All accounts not paid on the day incur an additional $10 to the consultation fee.

Prices effective 15 July 2021

Pay Online

Good news, paying online is easy. 

You can pay securely using a credit or debit card or internet banking (Account2Account payments) - just click below to make a payment.  Payment is due on the day of your appointment. In addition to paying online you can pay in person at the centre with cash, eftpos and credit card.

Make a Payment

Our Team

Mandeeps Manage  

  • Dr Stuart Mackie

    Dr Stuart Mackie

    .

  • Anne

    Anne

  • Michelle

    Michelle

  • Dr Chris Stewart

    Dr Chris Stewart

Latest News

<span id="Latest-news"></span> Latest News

May Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

Your Feedback

<span id="Contact-Us">Your Feedback</span>
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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online form direct to your medical centre

    2.  Or email our Clinical Advisory Team

    • If your feedback is of a sensitive nature or involves medical centre management*, please contact Green Cross Health directly by emailing [email protected] directly. You will receive an acknowledgement within 5 working days. 
    •  
    • *Please note, once we have contacted you, we will ask for your permission to share information with centre management to resolve your complaint and improve our services.

    3.  Or for more information and other ways to give feedback, you can also contact:

General Enquiry

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07 928 0962

2 Awanui Place
Welcome Bay 3112

[email protected]

Monday - Friday 8am - 5pm.
Closed weekends and public holidays.
After hours call us for advice 07 928 0962 or go to The Doctors Bayfair, 42 Girven Rd, Mt Maunganui, Mon - Fri 8am - 5.30pm, Sat 8am - 12pm.

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