The Doctors Red Beach

The Doctors Red Beach Urgent Care & GP Services

Welcome to our practice 

We are open for your health needs, 365 days a year. We take a complete approach to you and your family's health and well-being, providing both Urgent Care and GP Services. 

Our Urgent Care Clinic is conveniently open late from 8am-8pm every day including weekends and public holidays, for accidents, injuries, urgent medical matters and unexpected illnesses. You don't need an appointment for our urgent care services, just walk-in. All welcome, enrolled and non-enrolled patients. We are endorsed against ACC Standards for Urgent Care centres.

Our full range of General Practice (GP) services provide care for our enrolled patients with booked appointments, Monday to Friday. Our dedicated team of GPs & practice nurses are here to provide you with quality, patient-centred health care, and support around women's and men's health, child and youth health, long-term conditions (including diabetes, asthma, cardiovascular disease).

All services delivered by our practice are backed by a Cornerstone Accreditation achieved through meeting ongoing legal and safety standards and continuous quality improvement. Our facilities are comfortable and purpose-built to deliver you the best care.

Our enrolment capacity is currently limited

Please phone or email reception to discuss availability. In the meantime we welcome you to join our waitlist. Thanks for your understanding.

From July 1st 2022 we are increasing various fees across consults, services and procedures. 

Thank you for your understanding 

Get your flu vaccine with us - if you're enrolled with us booking a flu vaccine is easy and best done through the patient portal – book now! Or you can request an appointment using our online form:

Request flu vaccine here

For more info read more here

 

Click here for more info on:

Covid-19 Tests & Results, Managing a Positive Result,
Covid-19 Vaccinations and Consults

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 09 427 9130 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Many consults are virtual (phone or video), with some in person. Phone 09 427 9130 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

Our enrolment capacity is currently limited, please phone or email reception to discuss availability. In the meantime we welcome you to join our waitlist. 

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification. Get started here: 

Enrol Here Online

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online form. For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to [email protected] including a copy of your suitable identification

Not enrolled but need an appointment? 

You can still get an appointment even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment.  Extra charges apply for casual appointments when you are not enrolled.

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called ConnectMed. Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 09 427 9130 to start your registration

Our Services

GP Appointments

 

Men's Health Checks

 

Well Being Support

 

Long Term Condition Care

 

Fracture Clinic

 

Minor Surgery

 

Flu Vaccine

Book your flu vaccination through the patient portal, using the online form to request an appointment or phoning us on 09 427 9130

 

Travel Vaccines

 

ECG

 

Liquid Nitrogen

 

Urgent Care Hours

Open every day - 8am - 8pm (Including Public Holidays)

Due to staff shortages at times, we may close slightly earlier on some days. Please help us and make sure you book any routine appointment in plenty of time, and phone ahead if you need urgent care nearer the end of day. 

GP Services Hours

GP Appointments available - 8am - 5pm, Monday to Friday

If you have a medical emergency, call 111

Patient Fees

About Our Fees

The Cost of Health Care

Providing health care services does unfortunately come at a cost, including wages, building costs and medical supplies.

We do however understand that health care can be expensive, and we will always endeavour to ensure you are benefiting from any funded services that you are eligible for.  Healthcare in New Zealand is a mixture of free services and subsidised services (where you pay a fee to cover some of the costs). 

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia. (This is because these countries have reciprocal agreements with New Zealand.)

Please ask our reception team if you think you may be entitled to a funded service for your visit.

Useful Information About Our Fees

  • Payment is due at time of consultation
  • All non-enrolled patients will be required to pre-pay for services
  • Some services will incur additional fees depending on the time and nature of your visit
  • A standard GP consultation is 15 minutes - please book a double appointment if you have lots to discuss
  • There may be a charge for any additional time with the doctor
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services
  • If you are enrolled with us and your matter is not ACC related or acute, it is more beneficial for you to be seen in a GP appointment.  If we can offer you a GP appointment within 24 hours, we encourage you to book this as it will be cheaper for you
  • Additional procedure charges may also apply
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee

 

GP Clinic Standard Fees - for Enrolled Patients

Payment is due at the time of your consultation.  

Additional procedure charges may apply.

Age - Years Standard With CSC
0-5 FREE FREE
6-13 FREE FREE
14-17 $27.00 $13.00
18-64 $52.00 $19.50
65+ $48.00 $19.50

 

Urgent Care Medical Fees (Non-ACC) - Before 6pm - Non-Enrolled Patients

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding. 

Age - Years No CSC With CSC
0-5 $35.00 $20.00
6-13 $60.00 $45.00
14-17 $60.00 $45.00
18+ $98.00 $83.00
Non-Eligible $175.00 N/A

If you are enrolled with us and your matter is not ACC related or acute/urgent, it is more beneficial, and cheaper for you to be seen in a GP appointment, and we encourage you to do this.

Additional procedure charges may apply.  (E.g. ECG, injection fee etc.)

Urgent Care Medical Fees (Non-ACC) - Before 6pm - Enrolled Patients

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding. 

Age - Years  
0-5 $10.00
6-13 $10.00
14-17 $45.00
18+ $65.00
Non-Eligible N/A

If you are enrolled with us and your matter is not ACC related or acute/urgent, it is more beneficial, and cheaper for you to be seen in a GP appointment, and we encourage you to do this.

Additional procedure charges may apply.  (E.g. ECG, injection fee etc.)

Urgent Care Medical Fees (Non-ACC) - After 6pm / Weekends / Public Holidays - Non-Enrolled Patients

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding.

Age - Years No CSC With CSC
0-5 $60.00 $45.00
6-13 $85.00 $70.00
14-17 $85.00 $70.00
18+ $123.00 $108.00
Non-Eligible $200.00 N/A

If you are enrolled with us and your matter is not ACC related or acute/urgent, it is more beneficial, and cheaper for you to be seen in a GP appointment, and we encourage you to do this.  

Additional procedure charges may apply.  (E.g. ECG, injection fee etc.)

Urgent Care Medical Fees (Non-ACC) - After 6pm / Weekends / Public Holidays - Enrolled Patients

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding.

Age - Years  
0-5 $35.00
6-13 $35.00
14-17 $70.00
18+ $90.00
Non-Eligible N/A

If you are enrolled with us and your matter is not ACC related or acute/urgent, it is more beneficial, and cheaper for you to be seen in a GP appointment, and we encourage you to do this.  

Additional procedure charges may apply.  (E.g. ECG, injection fee etc.)

Urgent Care ACC Fees - Before 6pm

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding.

Additional procedure charges may apply.

Age - Years No CSC With CSC
0-5 FREE FREE
6-13 FREE FREE
14-17 $40.00 $13.00
18+ $55.00 $19.50
Non-Eligible $55.00 N/A

 

Urgent Care ACC Fees - After 6pm / Weekends / Public Holidays

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding.

Additional procedure charges may apply.

Age - Years No CSC With CSC
0-5 FREE FREE
6-13 FREE FREE
14-17 $55.00 $13.00
18+ $70.00 $19.50
Non-Eligible $70.00 N/A

 

Repeat Prescription Fees (For Enrolled Patients Only)

If you are not enrolled at The Doctors Red Beach, please contact your usual GP for a repeat prescription.


Standard Service - 48 Hours  (ready within 48 hours on the next business day)

Age - Years Standard 48 Hours
Under 14 $10.00
14+ (no CSC) $25.00
14+ (with CSC) $15.00

Urgent Service - 24 Hours (ready within 24 hours on the next business day)

Age - Years Urgent 24 Hours
Under 14 $30.00
14+ (no CSC) $30.00
14+ (with CSC) $30.00

Pay Online

Good news, paying online is easy. 

You can pay securely using a credit or debit card or internet banking (Account2Account payments) - just click below to make a payment.  Payment is due on the day of your appointment. In addition to paying online you can pay in person at the centre with cash, eftpos and credit card.

Make a Payment

Our Team

Mandeeps Manage  
  • Dr Derek Reinecke

    Dr Derek Reinecke

    GP & Urgent Care Doctor (MB BCh 1985 Witwatersrand - FRNZCGP 2017)

    I was born and raised in Johannesburg South Africa.  After graduating from the University of the Witwatersrand in 1985, I have worked in general practice and emergency medicine for just over 23 years.  My pet field of interest is sports medicine.  In 2017 I became a Fellow of the Royal New Zealand College of General Practitioners.

    In 2011 I immigrated to New Zealand with my wife and youngest son, and for the past 10 years I have worked on the North Shore of Auckland in General Practice and Urgent Care.

    My wife and I moved to Whangaparaoa 3 years ago, with all three of our children living overseas.  We enjoy an active lifestyle and Whangaparaoa provides the ideal environment.

    Joining the team at The Doctors Red Beach is a great opportunity to serve the local community.

    Derek will be working full time in the clinic from 11 October 2021.

  • Dr Patch Graham

    Dr Patch Graham

    GP & Urgent Care Doctor (MB BS, FRNZCGP, DA, Dip Obst)

    Dr Patch Graham works with our GP team Monday to Friday, and also works in our Urgent Care Clinic.

    Born in the UK to a five generation family of GPs, I ran away to New Zealand in 1982, starting out as a medical officer and anaesthetist at Taumarunui Hospital.  Following 20 years in my own practice in Richmond, Nelson, I have spent the last decade in Auckland, initially working with accident and medical clinics and latterly as a medical officer for a developing specialist residential care practice.

    I now live in Whangaparaoa, which means a new challenge with The Doctors Red Beach, and hopefully less time fighting against the traffic!

    Away from work, I love to sail and hope the Peninsula will provide some new opportunities for that.  I have four boys, some now overseas, and I am enjoying setting up a new home here with my wife, Louise, and two Shitzu-Poodle 'fur kids'.

  • Dr Navya Cherukuri

    Dr Navya Cherukuri

    General Practitioner (MB ChB)

    Dr Navya Cherukuri works predominantly in our GP Clinic on Tuesdays, Thursdays and Fridays, and also in our Urgent Care Clinic from time to time.  

    Navya graduated from the University of Auckland in 2012. She started training in general practice in 2017 and is currently working towards her GP Fellowship.  Navya has a particular interest in women's and paediatric health and minor surgical procedures.

    Navya was born in India and moved to New Zealand from the Middle East when she was ten years old.  She has lived on the North Shore since then and absolutely loves it!  Navya speaks Telugu and a little Hindi.  In her spare time, she enjoys reading, hiking and spending time with friends and family.
     

  • Dr Peter Cotter

    Dr Peter Cotter

    Urgent Care Doctor (MBChB, MRNZCUC)

    Dr Peter Cotter is an experienced member of the Urgent Care Team at Red Beach.

    Peter moved to New Zealand in 2005 after completing his medical degree and basic surgical training in Aberdeen, Scotland.  He spent the next several years in Orthopaedic departments in the Auckland area, and is currently working towards his Fellowship qualification in Urgent Care Medicine.

Latest News

Staff Changes

Dr John Upchurch has made the decision to retire - his last day with us will be Wednesday 11 May 2022. We will be sad to see him go but wish him all the best in his retirement!
In other news we have a new Nurse Practitioner Sonya Curd joining us on Tuesday 19 April. Sonya will be working in our Urgent Care 3 days a week. We look forward to welcoming her.

Online Laboratory Orders at The Doctors Red Beach

eOrder is the new way to send your laboratory test request to the lab.  The order is transmitted securely, direct to the laboratory.

What does this mean for you as a patient?

  • The order cannot be lost.
  • You can still go to any Labtests, and the staff will be able to look up the order.
  • No need to phone the practice for reprints or faxes.
  • You can request a copy of the form if you prefer, but it is not necessary.
  • Doctors can track the progress of your order as it goes through the laboratory.

Nurse Phones

Our nurse team is often inundated with calls and messages and they do their very best to respond to everyone's requests as quickly as possible.  A few points to note:

  • The nurses are often dealing with patients in the practice and won't necessarily see your message straight away
  • If your request is urgent, please speak to the reception desk, or if you have a health emergency dial 111 and request an ambulance 
  • Prescriptions can be ordered through our online portal, ConnectMed, and this way your request will go straight to the doctor
  • The nurse team will endeavour to call you back within 4 hours, if you have called before midday - otherwise, by the following business day (Mon-Fri)
  • You can also email the nurse at [email protected] 

Your Feedback

<span id="Contact-Us">Your Feedback</span>
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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online form direct to your medical centre

    2.  Or email our Clinical Advisory Team

    • If your feedback is of a sensitive nature or involves medical centre management*, please contact Green Cross Health directly by emailing [email protected] directly. You will receive an acknowledgement within 5 working days. 
    •  
    • *Please note, once we have contacted you, we will ask for your permission to share information with centre management to resolve your complaint and improve our services.

    3.  Or for more information and other ways to give feedback, you can also contact:

General Enquiry

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  • We do our very best to respond to your message on the same day Monday-Friday. If you contact us after 5pm, or at the weekend, we may not respond to your message until the next business day