Albany Family Medical Centre, North of Auckland

Albany Family Medical Centre

Welcome to our practice

Our practice has been proudly providing health care and advice in the Albany area for over 30 years. Together the doctors who work in the practice have over 150 years of General Practice experience.

We are proud to be Cornerstone Accredited. Our Doctors cover a wide range of specialties between them including womens health, wound care, travel medicine and minor surgery. We take pride in being a family friendly practice and welcome new patients.

Covid-19 Vaccinations FAQs:

Covid-19 Testing: phone us to arrange your Covid-19 Test – avoid the queues elsewhere in locations of interest - it’s easy to get an appointment quickly when you’re enrolled with us. We have a limited number of appointments available each day for Covid swabs for our enrolled patients. Click here to see how to Manage a Positive Covid-19 Result.

Covid-19 Testing at Our Clinic

We will ask if you have any Covid symptoms such as cough, cold, sore throat, runny nose or flu-like symptoms or if you're concerned about Covid-19.

We do Covid Testing for all our enrolled patients and often for casual patients where there are appointments available. Please phone us to arrange your test - we are unable to take walk-ins for Covid testing but we can quickly schedule you an appointment.

Safety is our priority. We do Covid-19 testing in your car where possible or in an isolation room if an assessment is required. We have strict infection prevention standards in place.

Other nearby The Doctors designated Covid-19 testing stations include:

The Doctors Red Beach, The Doctors Waimauku, The Doctors New Lynn, The Doctors Onehunga, The Doctors Ti Rakau, The Doctors Middlemore

Choice of appointments and how to book them

In Person

Video

Phone

Enrol With Us

We warmly welcome new patients

When you enrol with us, some of the benefits include:

Reminders and recalls for important health management
Pay less to see the doctor than non-enrolled patients
Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. By completing the online form it is understood that you agree with the Health Information and Privacy Statement and our Terms of Trade. The online form will guide you and you will need to upload suitable identification:

Enrol Here Online

After the enrolment form please complete an online medical questionnaire before your first visit:

Adult Medical Form Child (>16) Medical Form

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online form. For each person enrolling, simply print and complete: the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to reception@albanydocs.co.nz including a copy of your suitable identification:

Not enrolled but need an appointment?

You can still get an appointment even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled.

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Manage My Health (MMH). Then, any time you like 24/7 you can:

book appointments
request repeat scripts
view lab test results

Phone reception 09 415 8959 to start your registration

Here’s How to Complete Your Registration and How to Use The Portal

Our Services

General Health and Wellness
Minor Surgery
Immunisations
Womens Health
Chronic Disease Management

Health Promotion

We see our role as one of partnering you with the common goal of optimising your health both now and in the future ( not just in treating diseases if / when they arise ). This is a privilege and we are keen to succeed in this task.

Mammogram Reminder to Women 45-69 – You are eligible for a free mammogram screening every two years. Ask your Doctor or Nurse for a referral or you can phone Breast-screen Aotearoa on 522 4765 to enrol.

Cervical Smears – all women who are sexually active should be having regular smear tests. The laboratory we use is of international quality. Strict processes are in place. No screening test is perfect, but having a smear test has been shown many times to save lives. You can help yourself to reduce your risk by not smoking and by practising safe sex. Ask your Doctor or Nurse for advice.

Meningococcal Disease – Meningitis is a serious infection which is highly contagious. It can be treated with antibiotics if diagnosed very early. Vaccination appears to be stopping this epidemic. A different strain of meningococcal bacterium ( Meningococcal C ) is particularly affecting young persons in boarding situations. A vaccination against this is available, but not (yet) funded by the Ministry of Health. Talk to your doctor or nurse.

Health living – exercise and dietary advice

Recall system for cervical smears, immunisations and diabetics

Minor Surgery

Skin cancer screening: We have many years of experience in diagnosing and treating / excising skin cancers. The vast majority of skin lesions can be diagnosed and dealt with ‘in-house’, although occasionally referral to a specialist dermatologist or plastic surgeon may be necessary. Resection of ingrown toenails is also performed where appropriate. We also have liquid nitrogen always available for more superficial skin damage where indicated, and for treatment of warts.

Flu Vaccinations

Book your flu vaccination through the patient portal, using the online form to request an appointment or phoning us on 09 415 8959

Flu Vaccine - Patient Portal

Request Flu Vaccine Booking

Well Person Medicals

We encourage our patients to have regular checks to prevent illness developing, or to detect and treat illnesss early. These appointments include advice on smoking, cholestrol, blood pressure, and diabetes. They also include prostate checks for men and cervical smears and breast examinations for women. Relevant blood tests can also be arranged.

Family Planning

We give advice on all contraceptive methods available. We are able to fit and remove contraceptive devices including Mirena and Jaydess. Sexual health: Advice and screening for sexually-transmitted diseases, and treatment when required. Advice and treatment for men suffering with erectile dysfunction.

Laboratory Results

Allow up to 3 working days for most results. We will phone or email you ONLY IF your result is abnormal. Please call our nurses after 9.30 if you have any queries.

Specialised Skills

Bed wetting

Sexual health – male impotency

Counseling – As well as good listening skills (!), we also offer specific counseling assistance with weight loss, lipid (cholesterol) management, smoking cessation, appropriate exercise, and a range of other health issues.

Allergy testing: Referrals for investigation and treatment where appropriate.

Palliative care: End of life care, usually in conjunction with the North Shore (or other) Hospice.

Ear Syringing

ECG’s (Electrocardiograms)

Audiology (hearing tests)

Spirometry

Weight Loss

Reducing Cholesterol

Travel Health Consults

We offer full Travel Health advice. Please phone reception to book your travel health consult 4-6 weeks in advance of travel. We are unable to accept online bookings for this service. We are authorised as a Yellow Fever Vaccination Centre. For more info about Travel Health at The Doctors medical centres click here.

Skin Assessments

Several of our Doctors have a particular interest and many years experience in the diagnosis and management of skin cancer, including chemotherapy and surgery when required. If you wish to have a full skin assessment, a separate dedicated appointment is advised. Talk to our reception staff to make an appointment.

Hours

Standard Hours

Monday - Thursday 8am - 6pm
Friday 8am - 5.30pm

Christmas Hours 2021

29th-31st December & 5th - 7th January 8am-4pm

After Hours

Shorecare Urgent Care at Smales Farm, Takapuna Phone: 4867777 Open 24 hours 24/7.
Shorecare Urgent Care at NorthCross, 948 Eastcoast Road: 4867777 Open 8am – 8 pm 7days except public holidays.

If you have a medical emergency, call 111

Patient Fees

Standard enrolled Fees - Valid from 19/7/21

Standard Enrolled Fees - Valid 19/7/21

Fee

Child Under 14 Free

Child 14-17 $40.50

Adult 18-24 $51.50

Adult 25-64 $62.50

Adult 65+ $51.50

CSC Holders Fee

Child Under 14 Free

Child 14-17 $13.00

Adult 18-65+ $19.50

Enrolled Patient Standard Fees

Standard GP Consultation-Effective 19/7/21

8am - 6pm Monday - Thursday (excluding public holidays)

8am-5.30pm Fridays

Age	Fees
0 - 13 years	FREE
14 - 17 years	$40.50
18 - 24 years	$52.50
25 - 44 years	$62.50
45 - 64 years	$62.50
65+ years	$51.50

Community Services Card (CSC) fees are $13.00 for 14-17 years and $19.50 for 18+ years

Payment to be made at time of consultation. A billing fee of $10.00 will apply if not paid at time of consultation. Unpaid accounts will incur late payment fees and collection costs. Failure to attend a booked appointment without reasonable notice will incur a $25.00 charge.

Non-Resident Standard Fees

Standard GP consultation

8am - 6pm Monday - Friday, Weekends & Public Holidays

Child	$130
Adult	$160

Payment to be made at time of consultation. A billing fee of $10 will apply if not paid at time of consultation.
Unpaid accounts will incur late payment fees and collection costs.
Failure to attend a booked appointment without reasonable notice will incur a $20 charge.

ACC Standard Fees

Enrolled ACC fees - Effective 19/7/21

8am - 6pm Monday - Friday (excluding public holidays)

Age	Fees
Child <14	FREE
Child >14	$40.50
Adult	$51.50

ACC Surcharge/New/Casual Patients

8am - 6pm Monday - Thursday (excluding public holidays)
8am-5.30 Fridays


Adult Child <14 Child >14	$92.50 $57.50 $72.50

Payment to be made at time of consultation. A billing fee of $10.00 will apply if not paid at time of consultation.
Unpaid accounts will incur late payment fees and collection costs.
Failure to attend a booked appointment without reasonable notice will incur a $25 charge.

Prescriptions

Repeat Prescriptions

Adult	Fees	CSC Fees
Collected	$26	$15
Faxed	$30	$16
Urgent (within 2 working days & collected)	$35	$17
Urgent (faxed, within 2 working days)	$38	$18
Visitor		$45

Children <13 (collected)	No Charge
Children >13	$15
Children >13 fax/collected	$18

Repeat Prescriptions - nurse@albanydocs.co.nz

Referral & Email Letters / Phone Consultations

Referral & Email Letters - From $25

Phone consultations - Standard Consultation Fees apply

Injections & Liquid Nitrogen

Injections - Price on Application

Steroid - $140

Allergy, Antibiotics, Acclasta, B12 - Price on Application

Liquid Nitrogen

Warts - $25 per site
Verrucas - $40 per site

Home Visits

Home Visits $180-250

Minor Surgery

Excision - Simple/Complex - $350-550
Dermal Shave - $200-250
Biopsy - $200-275

Standard Fees

ACC Standard Fees-Copy

Enrolled ACC fees - Effective 19/7/21

8am - 6pm Monday - Friday (excluding public holidays)

Age	Fees
Child <14	FREE
Child >14	$40.50
Adult	$51.50

ACC Surcharge/New/Casual Patients

8am - 6pm Monday - Thursday (excluding public holidays)
8am-5.30 Fridays


Adult Child <14 Child >14	$92.50 $57.50 $72.50

Payment to be made at time of consultation. A billing fee of $10.00 will apply if not paid at time of consultation.
Unpaid accounts will incur late payment fees and collection costs.
Failure to attend a booked appointment without reasonable notice will incur a $25 charge.

Our Team

Manage

Dr Lee-Chen Gan

Dr Lee-Chen Gan

I was born and raised in Malaysia. After completed a medical degree in Taiwan, I immigrated to New Zealand in 2007. Here, I gained a Postgraduate Diploma of Child Health in 2010 and GP fellowship in 2014. I perform minor surgeries. I am able to do ingrown toenail, simple skin lesion excision and steroid injections (shoulder, knee, carpal tunnel, trigger finger etc). I speak fluent English and Chinese. I understand most Taiwanese, Cantonese but am not able to speak them. Outside of work, I enjoy spending time with my family, playing tennis and violin.
Dr Helen Sharp

Dr Helen Sharp

I am originally from Christchurch. After spending High School in the UK I returned with the family to NZ and did my medical training at Otago University graduating in 1993. I headed back to the UK where I did my vocational training in General Practice and worked in the NHS for 24 years. We were keen to experience the wonderful Kiwi lifestyle so my husband moved from the RAF to the RNZAF based at Whenuapai and I have been very fortunate in joining the fabulous team at AFMC.
Dr Samar Hamid

Dr Samar Hamid

I completed my Medical Degree in Pakistan in 1996. I completed my hospital and GP training in NSW and Victoria in Australia. I have recently moved to New Zealand with my husband and three children. I am Vocationally registered. I am fluent in English, Urdu and Hindi.
Nurse Alison Payne

Nurse Alison Payne

I emigrated from the UK in 2013. I have over 25 years experience of paediatric nursing both in hospital and in the community setting. I have also worked ad a Public Health nurse and was instrumental in commencing an opportunistic vaccination program within the local hospital. I enjoy the diversity of my role as a Practice Nurse and am particularly interested in paediatrics, emergency medicine and vaccination.
Nurse Annette O'Sullivan

Nurse Annette O'Sullivan

I have been a Practice Nurse since 1995, a large proportion of those years spent at Albany Family Medical Centre. Along with contact with people, I enjoy the vast diversity that Practice Nursing brings, and my areas of special interest are Childhood Vaccination, Wound care, and Asthma and Diabetes Clinic teaching. In my spare time, I enjoy travelling, walking and biking with friends.
Nurse Anna Wang

Nurse Anna Wang

My employment at AFMC started in July 2014 and I am really enjoying working with my kind, funny dedicated colleagues. I feel lucky to be part of this wonderful team.

I love travelling, and am an enthusiastic foodie. I'm enjoying my New Zealand experiences - particularly surf school at Piha, and I recently learnt to SCUBA dive.
Nurse Mary Thuell

Nurse Mary Thuell

I started with AFMC in 1997 and have been humbled and privileged to have been able to share so many wonderful people's lives and families. My special interests are now paediatrics, wound care, emergency medicine, and collaborating with my colleagues to provide a standard of care which I believe we can be very proud of.
Dr Grace Beshara

Dr Grace Beshara

I emigrated to NZ in 2001. It is a great opportunity to work with the team at Albany Family Medical Centre. I enjoy all aspects of General Practice and my special interests are women's and children's health. In my spare time I enjoy doing activities with my family and two children.
Dr 'Harry' Martin

Dr 'Harry' Martin

After qualifying as a doctor in the UK, I travelled extensively before settling in Auckland in 1993. Being a GP and working with the team is great! I like all aspects of General Practice particularly children and women's health. Outside work, I enjoy spending time with my husband and three young adult children, music, cycling, being outdoors and planning future adventures.
Dr John Kyle

Dr John Kyle

John first started as a General Practitioner in Albany in 1985 working in solo practice until 2001 at which time he joined Paul and Philip at the current address. For many years he functioned as an examiner for the Royal New Zealand College of GP's and currently is a teaching partner with the Department of General Practice at the University of Auckland. In his spare time (when he gets some!) he enjoys painting, fishing and playing guitar.
Dr Philip Gluckman

Dr Philip Gluckman

Third generation of NZ doctors - an old family curse. Keen musician, my novel "Harry from the Agency" is available in all libraries. Absolutely love my job and I have a special interest in treating patients with Hyperhidrosis.

Latest News

May Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

Your Feedback

We welcome your feedback and always strive to provide the best care and advice. Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

1. Online Form Direct to Your Medical Centre
- Click here to complete this online form
2. Or Email Our Clinical Advisory Team
- If you don’t feel comfortable talking with anyone in your medical centre directly, you can complete the feedback form below and one of our National Clinical Advisory Team will follow up with you.
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3. Or for more information and other ways to give feedback, you can also contact:
- The Health and Disability Commissioner (HDC) on 0800 112 233 or follow their process outlined by the HDC online. The HDC is an independent agency that promotes and protects the rights of those who use health and disability services
- The National Health and Disability Advocacy Service and follow their process online.

General Enquiry

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