The Doctors Middlemore Urgent Care & General Practice

The Doctors Middlemore Urgent Care & GP Services

 
 
Starting March 1st our urgent care prices will be updated. Please check our website or pricing boards in our clinic for the most current information. 
Thank you for your understanding. 
 
The Doctors Middlemore provides General Practice health care and Urgent Care services for accidents, injuries and unexpected illnesses. We also take Emergency Queue patients from Middlemore Hospital. 
 
Our General Practice provides appointments for our enrolled patients, offering medical services to provide quality long-term healthcare for you and your family. We are RNZCGP 
'Cornerstone' and Foundation standard approved.
 
Our Urgent Care offers medical treatment for more acute conditions, and is also available to non-enrolled casual patients. We offer a full range of fracture management services and have a Post-Acute Clinic for injury and sub-acute medical follow-ups. We are endorsed against ACC Standards for Urgent Care Centers. 
 
We have an on-site Pharmacy, X-ray and Physio as well as on-site Hands Clinic, Dietitian, Midwife, Health Coach & Health Improvement Practitioner.
 
 
 

Enrol With Us

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Manage My Health (MMH). Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 09 275 9977 to start your registration

Here’s How to Complete Your Registration  and How to Use The Portal

Urgent Care Hours

Open 7 Days a Week, 365 Days of the Year
8am - 8pm (including Weekends and Public Holidays)  

Radiology Hours

Monday to Friday 8:00am - 6:00pm
Saturday, Sunday & Public Holidays 10:00am-4:30pm

Standard GP Services Hours

Standard GP Services: Monday to Friday 8:00am - 5:00pm

Patient Fees

Enrolled Patient Fees

 Age GP Consultation
8am - 5pm*
Urgent Care
8am-5pm
Urgent Care
After Hours 5-8pm
0-5 FREE FREE FREE
6-13 FREE FREE FREE
14-17 $13.00 $15.00 $30.00
18+ $19.50 $30.00 $45.00

Follow up appointments within 24 hours for the same condition will not incur an additional patient fee.
Read our Standard Payment Terms and Conditions here.

Casual Patient Fees

Age
 
Urgent Care
8am-5pm
Urgent Care
After Hours*
0-5   FREE FREE
6-17   $40.00 $55.00
18+   $70.00 $85.00

*Urgent care charges apply Monday to Friday 8am - 5pm. 
*After hours: Mon-Fri 5-8pm, all day Saturday-Sunday and Public Holidays.
*Non-residents must provide a passport as identification upon arrival
*Casuals wishing to enrol pay a discounted charge for the first visit, subsequent visits are charged at enrolled patient rate

Read our Standard Payment Terms and Conditions here.
 

ACC Patient One-off Surcharge Fee

The Patient surcharge fee is a one-off fee which is payable on the first appointment.  All subsequent visits for the injury once registered with ACC will be at no charge to the patient.

Age Enrolled Registered Patients
8am-5pm & After Hours 5pm-8pm*
Casual Patients
8am-5pm
Casual Patients
After Hours 5pm-8pm
Under 14 FREE FREE FREE
14-17 $13.00 $13.00 $28.00
18+ $20.00 $20.00 $35.00

Read our Standard Payment Terms and Conditions here.

Radiology Fees

Type Fee
Referrals from The Drs Middlemore $20.00
Referrals from External Providers $25.00 
Immigration X-Ray ONLY (No Medical)  $150.00

Read our Standard Payment Terms and Conditions here.

Immigration Medicals

Age Fee
Children - 10yrs and under $140.00
Youth - 11-14yrs $235.00
Full medical 15-64yrs $480.00
Limited medical 15-64yrs $250.00
Full medical 65+yrs $530.00
Limited medical 65+yrs  $310.00
Immigration Cancellation Fee     $60.00

Read our Standard Payment Terms and Conditions here.

 

Insurance Medicals

Age                                                        Fee
10 years and under FREE
11 - 17 years $120.00
18+ years  $150.00

Read our Standard Payment Terms and Conditions here.

 

Drivers Licence Medicals

Age                                                 Fee
Enrolled Patients
(16+ years)
$60.00

***NB: Non-Enrolled patients will be charged $100.00

Read our Standard Payment Terms and Conditions here.

 

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Good news, paying online is easy. 

You can pay securely using a credit or debit card or internet banking (Account2Account payments) - just click below to make a payment.  Payment is due on the day of your appointment. In addition to paying online you can pay in person at the centre with eftpos or a debit/credit card. 

Make a Payment

(Please be advised that we don't recommend paying in cash as we no longer hold change to return.  Cash payments must be in the exact amount or you must be willing to leave any balance on your file for use at a later appointment.  We do not give cash refunds.)

Our Team

Most Recent

Your Feedback

<span id="Contact-Us">Your Feedback</span>
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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online form direct to your medical centre

    2.  Or email our Clinical Advisory Team

    • If your feedback is of a sensitive nature or involves medical centre management*, please contact Green Cross Health directly by emailing feedback.medical@greencrosshealth.co.nz directly. You will receive an acknowledgement within 5 working days. 
    •  
    • *Please note, once we have contacted you, we will ask for your permission to share information with centre management to resolve your complaint and improve our services.

    3.  Or for more information and other ways to give feedback, you can also contact:

General Enquiry (Please do not send clinical queries via this form. You will need to book an appointment via the online portal or phone reception to book)

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