The Doctors Papamoa

Welcome to our practice

Our comprehensive general practice medical services are designed for the whole family. Our GPs are available by appointment, Mon - Fri 8am - 5pm. Enrolled patients can access our services at either The Doctors Bayfair or here at The Doctors Papamoa as our computers and files are linked.  On weekends (excluding public holidays) from 8am - 12pm we invite patients to visit us at The Doctors Bayfair.

Enrolling with us means you can visit either practice and access services 7 days a week avoiding high casual rates for weekend and after-hour consults. Our patients receive a premium, professional standard of care from our experienced team of general practitioners, nurses, and reception team.  Each of our GPs bring a commitment to quality family health care with specialist interests ranging from child, womens and mens health, sports medicine, minor surgery, specialist ACC work and occupational health. We run an array of nurses clinics including; diabetes, immunisation, wound clinic, ear suctioning, biopsies, healthy lifestyle, care plus, asthma, flu and a fracture clinic.

We are a Registered Provider for Immigration New Zealand.

COVID-19 Notice: in Alert Level 1 our consults are in person and through phone or video 

Phone 07 572 6002 to book appointments. To ensure everyone gets the help they need, we'll be screening all appointment requests which may involve calling you back with more details.

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We’re providing our service in a new way to ensure you and your whanau remain safe. We're doing our part to support the COVID-19 response so when you phone us or visit the clinic we will ask if you have any cough, cold, or flu-like symptoms or if you're concerned about COVID-19 - let us know. This doesn't mean we think you have coronavirus, it's simply a small step we're taking to ensure we continue to keep our community safe and healthy.

Our practice is safe to visit

Safety is our priority. We are doing testing for COVID-19 and it's done in your car where possible or in an isolation room if an assessment is required.

This means when you visit us for other medical issues you won’t be exposed in any way. We have strict infection prevention standards in place, meaning staff are regularly wiping surfaces and keeping the practice clean and germ-free.

Thanks for your patience and continued support.

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrolment Form

Ask at reception or download our  Enrolment Form

Complete all sections and email it to us including suitable identification or bring it in to the centre before your first visit.

Not enrolled but need an appointment? 

You can still get an appointment even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment.  Extra charges apply for casual appointments when you are not enrolled.

General information about enrolling with us

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Manage My Health (MMH). Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 07-572 6002 to start your registration

Here’s How to Complete Your Registration  and How to Use The Portal

Our Services

Registered Provider for Immigration New Zealand

The Doctors Papamoa is approved by Immigration New Zealand to complete medicals for New Zealand visa applications. We are an eMedical enabled clinic. 

Please download the Immigration Email Pack below to make an appointment and for any information you require. 

Click here for Immigration Email Pack

IMPORTANT INFORMATION:   Immigration NZ require the removal of ALL clothing down to your underwear, please ensure you wear suitable under wear for the full body examination and advise staff if you would like a chaperone present during any stage of the medical process.

Healthy Heart Checks

Our nurses are trained in performing well person's heart checks. You will be asked to have a blood test before the check up to measure your sugar and cholesterol levels. Dietary and lifestyle advice is available.It is recommended that heart checks be completed for:

  • All men between 45 and 65 years of age
  • All women between 55 and 65 years of age

These age limits are reduced for men older than 35  and women older than 45 if you are:

  • Maori/Pacific/Indian, or
  • Have a family history of blood vessel disease (eg parents or siblings with diabetes, heart disease or stroke), or
  • Have personal risk factors eg hypertension, high cholesterol, current or recent smoker, history of diabetes in pregnancy
  • A person with polycystic ovary syndrome, impaired sugar blood tests, or overweight (BMI>=30)

Hearing Tests (audiometry)

When we test your hearing it is charted on what we call an audiogram. Your audiogram is a record of the softest sounds you heard during your hearing test, in each ear. It is common for employers to request hearing tests as part of pre-employment medicals for potential new employees.

Spirometry (lung function tests)

Spirometry testing also known as lung function screening is a test that can help diagnose various lung conditions, most commonly chronic obstructive pulmonary disease (COPD). Spirometry is also used to monitor the severity of some other lung conditions, and their response to treatment. Spirometry measures the amount (volume) and/or speed (flow) of air that can be inhaled and exhaled.

Spirometry is often requested by employers as part of pre-employment medicals, particularly if the employee will be working in a dusty environment. 

Our trained nurses are able to complete spirometer testing at our The Doctors Bayfair. Only available at The Doctors Bayfair.

Cervical Screening

Qualified nurse smear takers are able to offer cervical smears under the cervical screening programme guidelines. Nurse-led cervical smear clinics are available at either practice during the day, Monday to Friday. 

Regular cervical smear tests are recommended for women from the age of 20 years until they turn 70 years if they have ever been sexually active. Cervical cancer is one of the most preventable of all cancers. A women’s best protection against developing cervical cancer is having regular cervical smear tests.  For more information on Women's Health,

Electrocardiographs (ECG)

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

ECG’s are available at The Doctors Bayfair and The Doctors Papamoa at the request of your GP.

Diabetes Management Advice

Qualified specialist diabetes nurses are available to provide advice and assistance to our diabetes patients.
If you have been diagnosed with diabetes you will receive advice, monitoring and education. Early treatment is available to help prevent worsening of the disease or associated complications.

Our doctors and diabetes nurse encourage all diabetes patients to complete an annual diabetes check up with the diabetes nurse. This check-up involves assessment of diabetes control and ensures regular retinal screening and diabetic foot screening. Some diabetes patients are eligible for our diabetes case management programme. Please ask your doctor or diabetes nurse if this is available to you.

The Doctors Bayfair supports and refers diabetes patients to the local Wellness diabetes self-management programme. For further information on diabetes.

Skin Checks and Surgery

Skinspots will be based at The Doctors Papamoa one day a week. Skinspots staff provide highly trained and experience clinicians to do skin cancer checks using clinic three different proven methods.

  • A clinical skin check using a dermatoscope, Dermoscopy in experienced hands ensures earlier diagnosis, fewer unnecessary excisions and better cure rates
  • Digital mole mapping A whole-body skin check takes an average of 45-60 minutes while a single lesion assessment would require 10 to 15 minutes (equivalent of previous skin checks)
  • Full body photography. This is the best way to find new lesions, this is critical as 70% of the numbers appear as new lesions.

Specialty Nurse Led Clinics

The nurses working in our nurse-led clinics provide expert nursing care to people experiencing a range of health issues, working collaboratively with your doctor and other health team members where indicated. There is increasing evidence demonstrating improved health outcomes, cost effectiveness, and quality of life for people attending nurse-led clinics. Some of our nurses have gained specialty knowledge and qualifications and extended their role to enable caring for people with long-term health conditions.

Workplace Flu Vaccination

Business is more effective when all staff members are healthy, and there's less absenteeism. Our doctors and nurses encourage all workers to protect themselves from influenza with vaccination. Our certified nurse vaccinators can provide immunisation for your employees. Contact us for more information.

Standard Hours

Monday - Friday 8am – 5pm for booked GP appointments
We warmly welcome new patients to enrol with us

After Hours

If you require medical attention outside these standard hours please phone 07 572 6002 and follow the after hours instructions or go to The Doctors Bayfair, 42 Girven Rd, Mt Maunganui.  They are open 8am - 5.30pm Monday - Friday and 8am - 12pm on weekends for walk-in care. We are now closed Public Holidays. 

If you have a medical emergency, call 111

Patient Fees

Enrolled Patient Fees

Age  GMS  GMS + CSC ACC
 0 - 13 years                                                            FREE                   FREE                FREE                 
 14 - 17 years  $35 $19.50 $29
 18 - 44 years  $47 $19.50 $39
 45 - 64 years  $48 $19.50 $39
 65+ years  $44 $19.50 $39

Prices correct as at 13 August 2020

Prescription requests $25, same day prescriptions $35

NB: All prices are subject to change without prior notice

Casual Patient Fees

Age GMS GMS + CSC ACC
0-13 years $10 $10 FREE
14-17 years $48 $42 $29
18-64 years $75 $65 $39
65+ years $75 $65 $39

$5 surcharge weekend and public holidays for both enrolled and casual rates.

Please Note: Non NZ resident charge of $125. Please advise reception if you are a work visa holder whose visa or visas allow you to stay in New Zealand for at least two consecutive years as you may be eligible for a full range of publicly funded health and disability services. 

NB: All prices are subject to change without prior notice 

Pay Online

Good news, paying online is easy. 

You can pay securely using a credit or debit card or internet banking (Account2Account payments) - just click below to make a payment.  Payment is due on the day of your appointment. In addition to paying online you can pay in person at the centre with cash, eftpos and credit card.

Make a Payment

Our Team

Mandeeps Manage  
  • Dr Virginia McGowan

    Dr Virginia McGowan

    RNZCGP Fellowship, MBChB, Dip Child Health

    Dr Virginia (Ginny) McGowan studied medicine at Otago University, Dunedin, graduating in 2002. She worked at Tauranga Hospital before going into general practice. Ginny has a special interest in women's and children's health, contraception and family general practice

  • Dr Ram Naidu

    Dr Ram Naidu

    FRNZCGP, MRCS (Edinburgh), MMed Orthopaedics (Singapore); Advanced Certificate Dermoscopy (Distinction), SCCA; Advanced Certificate Skin Cancer Medicine and Surgery, SCCA

    Ram was born and raised in Singapore. He completed his medical training from the National University of Singapore and migrated to New Zealand in 2009. Working in Waikato, Whangarei, Hutt and Wellington hospitals was enriching and a fabulous opportunity to make friends. He is an accredited doctor with the Skin Cancer College Australasia (SCCA) and has advanced plus accreditation for the skin cancer service with the Western Bay of Plenty PHO.

  • Nurse Practitioner Lorraine Hogan

    Nurse Practitioner Lorraine Hogan

    Lorraine has completed her Clinical Masters in Nursing and registered as a Nurse Practitioner in 2015. Lorraine has spent time working in busy Emergency Departments, orthopaedics, general medicine, primary care clinics and child health. She has a special interest in acute care, paediatrics, women's health and general health and wellness. Outside of work, Lorraine enjoys spending time with her husband and two boys on the farm and other outdoor activities the Bay has to offer.

  • Dr Justin Tweeddale

    Dr Justin Tweeddale

    Dr Justin Tweedale grew up in Cape Town, South Africa, where he completed his medical degree at the University of Cape Town before moving to the UK with his wife and children. He qualified as a GP in the UK and worked for seventeen years in general practice in Winchester. Justin returned to work as a GP partner in private practice in East London, South Africa, for three years, before coming to the Bay of Plenty. Justin's areas of special interest in medicine are diabetes, paediatrics, and functional medicine. He is thriving on the Kiwi lifestyle and living in beautiful Tauranga.

  • Dr Richard Roberts

    Dr Richard Roberts

    Dr Richard Roberts was born in South Africa and studied in Cape Town. He emigrated to NZ in 1990 and initially worked at Kaitaia Hospital as a Physician Anaesthetist for two years. Richard then moved to Hamilton in 1992 and worked as a GP in his own practice from 1992 to 2016, after which he moved to Mount Maunganui and has been living here since July 2016. Richard is married with 3 daughters, 6 grandchildren and 2 small dogs [Lowchens]. He loves to walk his dogs daily along the beach, weather permitting. In his spare time Richard can be found playing the Irish drum [Bodhran] and his wife plays the Irish whistle and flute. Other hobbies include attempting to paint a little and helping his wife with her Japanese poetry. [Which she is very good at, with many publications]. Other interests are travel and travel!!!

  • Dr Julie Edwards

    Dr Julie Edwards

    MBBS DRCOG MRCGP

    Julie Edwards grew up on the South East Coast of England and completed her medical training in London. She first discovered New Zealand during her travels after her medical elective in Bangladesh and knew she would return. She worked mainly in the specialties of obstetrics and gynaecology and emergency medicine both in the UK and New Zealand.

    She completed her General Practice training in Cardiff, Wales in 2008. Julie moved to Tauranga in June 2009 and loves the climate and the lifestyle the Bay offers. She also enjoys traveling, experiencing different cultures and cuisines, cooking, sport and the outdoors, especially tramping, tennis and windsurfing.

Latest News

May Newsletter

Click here for our latest newsletter and how we are doing things a little different.

Your Feedback

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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online Form Direct to Your Medical Centre

    2.  Or Email Our Clinical Advisory Team

    • If you don’t feel comfortable talking with anyone in your medical centre directly, you can complete the feedback form below and one of our National Clinical Advisory Team will follow up with you.
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