What to expect if you receive a positive COVID-19 test result
You’ve tested positive for COVID-19, now what?
- You will receive a phone call from either your GP, testing centre or the local public health unit if your Covid-19 test result comes back positive.
Isolation and Support Decisions
- If you are not notified by your GP or testing centre, you will also receive a call from someone at your local public health unit who will discuss further details and options for isolation and support for your everyday needs.
- Please answer your phone if you can. If you miss the original phone call(s), you may receive a text message asking you to contact the local public health team to discuss your result.
- Now that there is a higher rate of vaccination in Aotearoa New Zealand, most people who are COVID-19 positive will have mild symptoms which can easily be managed at home. 95% people who are COVID-19 positive won't need to go hospital.
Questions or Concerns?
- If you do not hear from your local public health unit within 24 hours of receiving your positive result, please call the COVID-19 Healthline on 0800 358 5443 (24 hours, 7 days per week).
I’ve been advised to stay home because I have tested positive for COVID-19 or someone in my household has. What support is available to me?
How to quarantine at home
- See How to Quarantine at Home for details on how to quarantine at home, including information on isolating, cleaning, financial support, etc...
- You will be assigned a healthcare team. It is important to monitor your symptoms and talk with your healthcare team or your GP if you have any concerns.
Other Needs/ Questions or Concerns?
- If you have questions or concerns related to your isolation and COVID-19 care, please contact the CIQ Advice Line on 0800 OUR MIQ (0800 687 647).
- For all non-COVID-19 related care please continue to contact your GP via phone, portal or email.
When and where to seek help:
Call 111 if you:
- Have severe trouble breathing or severe chest pain
- Are confused or not thinking clearly
- Feel faint or pass out (lose consciousness)
Call your healthcare team (or GP if you don't know how to reach your healthcare team) if:
- You have new or worse trouble breathing
- Your symptoms are getting worse
- You start getting better and then get worse
- You have symptoms of severe dehydration such as:
- Having a very dry mouth
- Passing only a little urine (pee)
- Feeling very light-headed
You may experience very mild or no symptoms
- It is important to stay hydrated- drink plenty of water
- Keep monitoring your symptoms so you notice any changes
- It is important to avoid running, strenuous exercise and high impact activities
Helpful Resources for You and Your Whanau:
Useful Phone Numbers (NZ wide, 24 hours, 7 days per week):
- COVID-19 Healthline on 0800 358 5453
- Community Isolation and Quarantine Advice Line 0800 OUR MIQ (0800 687 647)